Privacy Policy

1. Introduction

Thinking Big Information Technology Inc. (“Thinking Big”, “we”, “us”, or “our”) respects the privacy of every individual who visits our Website or interacts with us online. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

2. Scope

This Policy applies to information collected through our Website (www.thinkingbig.net) and to any electronic communications or forms hosted by Thinking Big. It does not apply to third-party websites linked from our pages.

3. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as when submitting a contact form, résumé, or inquiry.
• Technical information, including IP address, browser type, and pages visited, collected through standard web logs or analytics tools.
• Cookies or similar technologies to improve functionality and user experience (see Section 8).

4. Purpose of Collection

We collect and use personal information to:

• Respond to your inquiries and provide requested information or services;
• Improve Website performance and security;
• Maintain records necessary for quality management and compliance;
• Comply with legal or regulatory requirements.

We do not sell or rent personal information to third parties.

5. Lawful Basis for Processing (GDPR)

Where the GDPR applies, we rely on one or more of the following legal bases:

• Your consent (for optional communications or analytics cookies);
• Contractual necessity (to provide requested information or services);
• Legitimate interest (for security, analytics, and internal administration);
• Legal obligation (to comply with applicable laws).

6. Disclosure and Cross-Border Transfer

We may share personal information with trusted service providers who assist in hosting, analytics, or IT support, under confidentiality agreements consistent with PIPEDA and ISO 9001 controls. Some data may be processed outside Canada, including in jurisdictions that may not provide the same level of protection. In such cases, Thinking Big ensures appropriate safeguards are in place.

7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined above or as required by law or contract. When no longer required, data is securely deleted or anonymized.

8. Cookies and Analytics

Cookies help us understand how visitors interact with our Website and improve usability. You can configure your browser to refuse cookies or to alert you when cookies are sent. Disabling cookies may limit some Website functions.

9. Security Measures

Thinking Big implements administrative, technical, and physical safeguards aligned with ISO 9001 and industry standards to protect personal information from loss, misuse, or unauthorized access. Access to personal data is limited to personnel who require it to perform their duties.

10. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with the Office of the Privacy Commissioner of Canada or a local data-protection authority.

Requests should be directed to our Privacy Officer.

11. Privacy Officer Contact

Privacy Officer
Thinking Big Information Technology Inc.
176 Great George Street, Suite 100
Charlottetown, PE C1A 4K9, Canada
info@thinkingbig.net

12. Updates to This Policy

This Policy may be updated periodically to reflect operational, legal, or technological changes. The “Last Updated” date above indicates the most recent revision. Substantive updates will be communicated on our Website.